Make order cancellation feel controlled, fast, and merchant-safe.
Launch a branded cancel flow with eligibility rules, customer verification, and support fallback paths that fit your operations instead of breaking them.
Rules-basedOTP and magic linkSalesforce and Klaviyo ready
Merchant access
Open your Shopify app
Enter your store domain to continue into the embedded admin app.
Policy-aware rulesDecide who can cancel based on time windows, order value, fulfillment state, tags, and country.
Verification that fits the customerUse OTP, magic-link confirmation, CAPTCHA, or support review based on the flow you want.
Operational follow-throughPush outcomes into support and retention workflows so teams stay aligned after the request.